We are the leading company in the sale, control and distribution of tickets in the Mexican market through the Ticketmaster operating system. We have the technological and competitive advantages that arise from our alliance with Ticketmaster, the leading global ticketing company, which highlights our vertically integrated business model by providing us with the marketing of tickets to access our own and third-party events and show venues.
Thanks to our market positioning and to the excellent commercial relationships that we have with the majority of the entertainment properties and promoters in Mexico, we are able to sell more than 33 million tickets per year.
Corporación Interamericana de Entretenimiento, S. A. B. de C. V., its affiliated and/or subsidiary companies (jointly â€œCIEâ€), with its main offices located at Avenida Industria Militar S/N, Acceso 2, Piso 1, Colonia Residencial Militar, Postal Code 11620, Mexico, D.F., is responsible for collecting and using your personal information, which is protected in accordance with the provisions of the Federal Law for the Protection of Data in the Possession of Private Companies or Individuals (hereinafter, “LFPDPPP”).
The personal information that you provide to us, and to which we have access through your registration and during your navigation of the online site www.cie.com.mx, will be used to identify and verify the user and the electronic distribution of information from CIE to the user, among other uses.
When you provide us with your personal information, you expressly accept and recognize the content and scope of this Privacy Notice, which may be modified from time to time without prior notice, and you consent to allowing CIE to handle your personal information in the manner in which it is explained in this Privacy Notice.
For the purposes indicated in this Privacy Notice, we may collect your personal information in several ways: when you provide it to us directly, when you send it by e-mail, and when we obtain information through other sources that are allowed by the law.
The personal information that we obtain from you includes, but is not limited to, the following: the user’s contact information from our website www.cie.com.mx, personal information that includes your complete name, age, e-mail, main source of income and/or profession.
CIE will take the necessary security measures to ensure the safety and confidentiality of your personal information in order to prevent its adulteration, loss, consultation or unauthorized handling, and to detect diversions, whether intentional or unintentional, of your personal information. Only strictly authorized personnel will have access to your personal information, whether they are workers, employees, directors, managers or legal representatives of CIE and its affiliated and/or subsidiary companies (“Authorized Personnel”).
ACCO Rights (Access, Correction, Cancellation and Opposition)
You have the right to access your personal information that is in our possession and the details on how it is handled, and to correct that information if it is inexact or incomplete, to cancel it when you believe it is not required for any of the purposes indicated in this Privacy Notice, if it is being used for purposes you did not agree to, or if you oppose its handling for specific purposes. The mechanisms that we have implemented for you to exercise those rights are through the presentation of a respective request to CIE’s Privacy Department/Committee located at the Company’s main offices at Avenida Industria Militar S/N, Acceso 2, Piso 1, Colonia Residencial Militar, 11620, Mexico, D.F., or by calling (0155) 5201 9353, or by sending an e-mail to email@example.com requesting confirmation by telephone that your request was sent, in order to ensure it is correctly received. Presentation of your request by any of the aforementioned channels must be made from Monday to Friday, from 9:00 a.m. to 6:00 p.m., and the requirements indicated in Article 29 of the LFPDPPP must be complied with.
Revocation of Consent.
You may revoke the consent you have given us to handle your personal information at any time so that we cease to use your personal information. To do this, you must present your request by any of the channels mentioned in this Privacy Notice to CIE’s Privacy Department or Committee. Your request must be accompanied by the information indicated in the LFPDPPP, and it will be handled within the periods established in Article 32 of that law.
Transfer of your personal information
Your personal data and information may be shared with any of the subsidiary and affiliated companies that operate the different business units of CIE, and/or the providers or clients with which CIE has business relationships. In addition, we may share your information when required by law or the public authorities. CIE reserves the right to transfer your personal information in the event that all or part of our business or assets are sold or transferred. Likewise, you agree that your personal information may be transferred to and handled by people other than CIE personnel, inside and outside of Mexico.
If we do not receive your express opposition for your personal information to be transferred in the manner and pursuant to the terms described above, it will be understood that you have given your tacit consent.
Modifications to the Privacy Notice
We reserve the right to make modifications or to update this Privacy Notice at any time. These modifications will be published on the website www.cie.com.mx.
Complaints and Claims
If you believe that your right to protection of personal information has been harmed by any conduct of our employees or our activities or responses, or if you believe that in the handling of your personal information any violation has occurred to the provisions established in the Federal Law for Protection of Data in the Possession of Private Companies or Individuals and its regulation, you may file the corresponding complaint or claim with the IFAI. For more information, visit www.ifai.org.mx.
By entering into and using this Internet web page, you are accepting and complying with its policies, terms and conditions of use (“Policies”).
This site has been designed for CIE and is applicable for its affiliated and subsidiary companies, products, services and web sites, with the purpose of informing and allowing general access to users of CIE’s information, products and services. All of the above will be jointly designated as the “Content” in this document.
Access and Safety
In general, users may access the web site freely and at no charge. However, and if necessary, CIE reserves the right to limit access to certain areas of the web site. In these cases, as a prior requirement to accessing the service, you must register by providing your personal information, which will be protected according to the terms indicated in the Privacy Notice.
Users who do not reside in the United Mexican States who wish to access the site must ensure that access and use of the site, its Content and/or the services is allowed in accordance with their own legislation, as CIE does not guarantee or declare that the Content is adequate or available for use in places located outside of the United Mexican States. Those who choose to access CIE’s web site from locaitons outside of Mexico will do so on their own account and at their own risk, and they will be responsible for complying with local laws that apply in that regard.
When you enter this web site, the servers that we use automatically register certain information, such as the type of search engine, the user’s IP address, domain names, time of access, and the date and time of entry. CIE will use that information to provide the services that it offers in such a way as to maintain the quality of that service and to obtain statistics regarding the use of CIE sites that are visited, as well as to be able to inform each user about CIE products and services that might be of interest.
Any user may voluntarily send their personal data and other information to CIE, which, according to Articles 108 and 109 of the Federal Copyright Law, authorizes CIE to provide that information to third parties for commercial use in databases.
The user knows and is aware that use of the Internet and transmission of any information may be intercepted and seen by third parties other than CIE; therefore CIE is not responsible for nor does it ensure the appropriate use of that information. However, it agrees to utilize the best resources to prevent this from happening.
CIE may, at any time, modify these Policies, in which case the users will be notified through CIE’s web pages and sites.
CIE may establish connections on its web sites such as links, banners, buttons, directories and search tools that allow third parties to access pertinent web pages (“embedded links”). The installation of these embedded links on CIE’s pages will, where applicable, serve to facilitate access to the information on those pages, and there is no assumption of any type of link or association between CIE and the operators and/or holders of those pages, and CIE does not control, approve or claim as its own the services, products, information, data, files and any other content within the embedded links. Due to the foregoing, the user is encouraged to take due precautions and the necessary measures when using embedded links. In this act, the user recognizes that CIE will not be liable for any loss or damage suffered due to access to embedded links, or to the products and services offered therein, or for the veracity of the information contained therein.
The user will be liable for use of the industrial or intellectual property rights contained on those linked sites.
Copyright and Content Rights
All of the material on CIE’s web site (including, but not limited to, logotypes, texts, images, audio, video and software, in general any intellectual or industrial property right) are protected by Copyright Laws, the Law of Industrial Property and other applicable related laws, international as well as those in the United Mexican States.
The use of registered or commercial trademarks in this Content is exclusively for illustrative and informational purposes, and is not intended to violate copyrights or intellectual property laws, nor the legislation on applicable intellectual property in the countries where CIE and those companies with which CIE maintains commercial or business relationships, operate.
The user agrees not to use the content that CIE provides on its web page to engage in activities that violate laws, morals or the public order, or to spread racist, xenophobic, pornographic or illegal content or propaganda, or content that is sympathetic to terrorism or criminal endeavors, or that violates human rights.
CIE reserves the right to exclude its services, without prior notice, to any user who has engaged in any of the foregoing activities, and to take the legal steps that it believes to be appropriate.
As a user, you agree not to use the information, data, photos, trademarks or any content on this Internet web page for commercial purposes.
Reference to Future Activities
The web site may include references to future activities or projects. Those references exclusively reflect predictions regarding future projects, therefore their development and the results, and what actually occurs later may differ substantially from those references, since those references assume risks and uncertainties, including economic conditions in Mexico and worldwide.
CIE reserves the right to interrupt access to its web site and to the presentation of any or all of the Content presented through the web site at any time and without prior notice, whether for technical, safety, control, or maintenance issues, electricity failures, or for any other reason. That interruption may be temporary or definitive, but at no time may CIE be held liable in this regard.
Consequently, the user expressly accepts that use of CIE’s web site and the services related thereto will be carried out at their own account and risk, and at no time may they demand that CIE be held liable in this regard.
CIE reserves the right to make modifications without prior notice that it believes to be appropriate to its Internet site, and it may change, provide or add content or services that are offered through the web site, as well as the way that they are presented or located on the site.
The user agrees that CIE will not be liable for losses or damages of any type, whether direct, indirect, consequential, arising from the visualization, use or presentation of CIE’s web site or the services related thereto, due to errors, service interruptions, delays, mistakes, poor operation of the web site, and in general how the user uses the information contained or published on or through the web site, as well as any other issues, whether or not their origin is out of CIE’s control, and/or due to causes of force majeure.
Those events that are outside of CIE’s control will be understood as included in the concept of force majeure., such as: defects by third parties, operators or service companies, government acts, lack of access to third-party networks, acts or omissions by public authorities, those events that occur as a consequence of natural phenomena, blackouts, etc., and attacks by hackers or third parties that affect the safety or integrity of the information system, such as viruses and/or any other code that has contaminant or destructive properties.
In this act the user expressly waives direct or indirect filing of any claim, complaint, demand, and in general any action against CIE arising from the use of this web site.
Applicable Law and Jurisdiction
Web site service is controlled by Corporación Interamericana de Entretenimiento S.A.B. de C. V. in Mexico City, Federal District, in the United Mexican States. By entering the site, the user and CIE agree to submit to applicable legislation in the United Mexican States.
In order to interpret, execute and comply with the Policies, the user and CIE agree to submit to the jurisdiction of the competent courts in Mexico City, and to waive any other jurisdiction that might apply to them or that could apply to them due to reasons of nationality, current or future domicile, or for any other reason.